Q1: What types of watches do you sell?
We offer a wide range of watches, including luxury, classic, sports, and vintage watches from various reputable brands.
Q2: Are all watches authentic?
Yes, all the watches we sell are 100% authentic and come with certificates of authenticity when applicable.
Q3: Can I sell my watch through your website?
Yes, we provide a platform for individuals to sell their watches. Simply contact us via email at csgo1403@163.com with details about your watch, and we’ll guide you through the process.
Q4: What is the process for purchasing a watch?
Browse our catalog, select the watch you want, and proceed with the checkout process. You will receive an order confirmation email once your purchase is complete.
Q5: What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. Specific options will be available at checkout.
Q6: How long does shipping take?
Shipping times vary depending on your location. Typically, domestic orders arrive within 3-7 business days, while international shipping may take up to 10-15 business days.
Q7: Do you offer a warranty on your watches?
Yes, we provide a limited warranty on all watches, which covers manufacturing defects. Warranty terms vary depending on the brand and model.
Q8: What is your return policy?
We offer a 14-day return policy for most watches, provided they are in the same condition as received. Please contact us at csgo1403@163.com for return instructions.
Q9: Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.
Q10: How do I care for my watch?
For basic care, avoid exposing your watch to extreme temperatures, water (unless it’s waterproof), and impacts. For more detailed care instructions, please refer to the manual provided with your watch.